CLEARER SALESFORCE-SALES-REPRESENTATIVE EXPLANATION - SALESFORCE-SALES-REPRESENTATIVE LATEST EXAM CAMP

Clearer Salesforce-Sales-Representative Explanation - Salesforce-Sales-Representative Latest Exam Camp

Clearer Salesforce-Sales-Representative Explanation - Salesforce-Sales-Representative Latest Exam Camp

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Salesforce Certified Sales Representative Sample Questions (Q34-Q39):

NEW QUESTION # 34
How many days are recommended between calls when reaching out to contacts at strategic accounts?

  • A. Two business days
  • B. Twenty-five business days
  • C. Four business days

Answer: A

Explanation:
https://help.salesforce.com/s/articleView?id=sf.hvs_cadences_examples.htm&type=5


NEW QUESTION # 35
What should the sales rep focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements?

  • A. People
  • B. Industry
  • C. Business

Answer: A

Explanation:
People are what the sales rep should focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements. People are the individuals or groups who are involved in or affected by the customer's business decisions, such as stakeholders, decision makers, influencers, end users, etc. Focusing on people helps to understand their roles, needs, goals, preferences, and emotions, as well as to build rapport, trust, and loyalty with them.


NEW QUESTION # 36
A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?

  • A. Renewal
  • B. Negotiation
  • C. Discovery

Answer: C

Explanation:
Discovery is the session type that the sales rep should hold with the prospect after compiling research about them. Discovery is the process of asking open-ended questions, listening actively, and uncovering the prospect's pain points, needs, goals, and challenges. Discovery helps to build rapport, trust, and value with the prospect, as well as to qualify them as a potential customer. Reference: https://www.salesforce.com/resources/articles/sales-process/#discovery


NEW QUESTION # 37
When assigned a new sales territory, what is the first step to prioritizing selling efforts?

  • A. Determine the number of accounts and territory size.
  • B. Identify the territory's key accounts.
  • C. Determine the physical location of each account.

Answer: B

Explanation:
The first step to prioritizing selling efforts in a new sales territory is to identify the key accounts, which are the most valuable and strategic customers for the business. By focusing on the key accounts, the sales representative can maximize the impact of their efforts and build strong relationships with the decision-makers and influencers. Key accounts can also provide referrals, testimonials, and insights that can help the sales representative expand their network and opportunities in the territory. Reference:
Sales Rep Training: Prioritize Your Selling Efforts
Cert Prep: Salesforce Certified Sales Representative: Prioritize Your Selling Efforts


NEW QUESTION # 38
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.
What should they use?

  • A. Summary statement
  • B. Success story
  • C. Solution unit

Answer: B

Explanation:
A success story is what the sales representative should use to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution, because it shows the customer how the sales rep's solution has helped other customers with similar needs and challenges, and what results and benefits they have achieved. A success story can also help to build trust and credibility with the customer, and inspire them to take action. A summary statement or a solution unit are not the best answers, because they are not as effective as a success story in demonstrating the sales rep's competitive advantage. A summary statement is a brief recap of the customer's situation, needs, and desired outcomes, but it does not show how the sales rep's solution can meet them. A solution unit is a specific feature or benefit of the sales rep's solution, but it does not show how it has worked for other customers or what outcomes it can deliver. Reference: Certification - Sales Representative - Trailhead, Sales Rep Training: Customer Engagement - Trailhead


NEW QUESTION # 39
......

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